General Information on Apple House
- Housekeeping/Cleaning including change of bed linen and bath/hand towels is done on alternate days between 11:00AM and 01:00 PM. Please maintain the cleanliness of your room in general.
- Mineral water bottle is available on chargeable basis.
- Limited room service for changing or replenishing drinking water in the guest room is available.l.
- Meals (lunch & dinner) can also be ordered, between 12:00PM and 08:00 PM, from restaurants as per their actual food menu prices and delivery charges. Last order is taken at 07:00 PM for delivery at home. Delivery time is approximately 1:30 hours..
- Meals, including breakfast & those ordered from outside, are served in the dining room of the main house. Meals are NOT served in the guest room by house staff. The same cannot be taken to the room by the guests themselves..
- We do not serve alcohol. However, we place no restriction on the same being bought in by the guests themselves..
- Shops of daily requirements such as dairy, grocery, vegetable & fruit shops are in the vicinity. There is a Hindu temple (Shali Mata) just at side the Harmony..
- Smoking inside the room/washroom is prohibited..
- A floor broom, mop and cleaning cloth along with wash bucket is kept in the living room of each set if required by the guest in case of liquid/water spill on wooden floors..
- To maintain the peaceful environment please refrain from loud music or noise from your room.
- We do not levy any service charge on the bill amount. Tips are at the sole discretion of the guests and are distributed equally among the staff members. There is a tip box kept at the front desk.
- We do not have a waiting/sleeping room. If you are arriving early morning, before the specified check-in time, please confirm the availability of your room with your host.
- Luggage may be stored in the common room at guest’s own risk.
- In-house laundry can be done within 24-36 hours, subject to weather conditions. Shoes and soiled clothes are not washed. Ironing service is not available. Additional charges apply.
- Please DO NOT flush down the drain any condoms, sanitary napkins, infant/adult diapers and/or anything made out of non-biodegradable material such as plastic or polythene bags as it leads to choking of sewerage lines..
- Guests are requested to refrain from washing clothes in the washroom on their own as that leads to choking of the water lines & wastage of water, which is very scarce here. Please help us in conserving water..
- Please switch off the electrical appliances when leaving your room unattended as a safety precaution.
- Kindly read the room type, description and inclusions carefully before booking through online/offline travel agents. Facilities & services offered on direct booking may not be available if booked through travel agents, travel portals, tour operators or third party sites.
- Property has limited desk hours. Please contact prior to arrival regarding arrival time to ensure smooth check-in.
- Kindly do not invite strangers into our home; Rights of admission reserved.
- Please let us know in advance, before your arrival, if you require the use of separate kitchen and the type of food you would be cooking in that kitchen. Do tell us if you have any food/spice/nut allergies.
- Kindly refrain from picking flowers from the garden/pots.
- Any damage/breakage or loss of items resulting out of guest's carelessness will have to be paid in full by the guest.
- We speak as well as understand Hindi, Panjabi and English.
- Please do not invite strangers/outsiders into our house/premises..
- All disputes subject to Shimla jurisdiction only.
- Rights of admission reserved.